Benefits providers have always had trouble serving small employers at scale, mostly because of the data. Providers hand the employer a spreadsheet template or ask them to buy a feed from their payroll company. The HR person, often someone doing HR on top of another job, pulls files from payroll, the health insurer, and every supplemental benefit, then pastes them together to fit the template and does it all again for the next vendor.
Some HR people skip the template and send whatever files they have, which leaves ops teams cleaning them up by hand. Until now, a lot of providers have decided small employers aren't worth that much manual work.
Today we're launching Data Xpert, a self-service upload tool for small employers, built on the Data Nexus. The HR person uploads their payroll, insurer, and supplemental benefits spreadsheets over the web, in whatever layout their systems already export, and the Data Nexus matches each employee across the files into one unified record. When a file arrives in a layout we haven't seen yet, our team maps it with our AI tools, and every later upload in that layout processes on its own. Like everything else in the Data Nexus, Data Xpert is HIPAA-compliant and covered by our SOC 2 Type 2 controls.
The Data Nexus can also send that unified record on to the employer's other benefits vendors, or those vendors can pull it through our API. The HR person does the work once, and every vendor gets the same clean data.
Providers' larger customers who can't generate an automated feed or connect to an API can use Data Xpert too, which takes their files off the ops team's manual cleanup list.
Dart Health built the Data Nexus to create true benefits data interoperability. Now, Data Xpert makes SMB customers more affordable for benefits providers to serve.
Data Xpert is live now. Book a Demo and we'll walk you through it.
